We are the data controller responsible for the personal data collected through this website. If you have any questions about how we use your data, you can reach us using the contact details listed above.
2. What Data We Collect
Information you provide directly:
Name and email address when you fill in a contact or enquiry form Name, email, and payment details when you book a session or purchase a programme Any additional information you choose to share when contacting us
Information collected automatically:
IP address and browser type, collected by WordPress for security purposes
Cookie consent preferences, stored by CookieYes
Basic technical data about your visit (e.g. pages visited, time of visit)
Payment data:
Payments are processed by a third-party payment provider ([e.g. Stripe / PayPal — fill in yours]). We do not store your full payment details on our website. Please refer to your payment provider’s privacy policy for more information.
3. Why We Use Your Data
To respond to enquiries and provide the services you have booked
To process payments and send booking confirmations
To send you relevant information about our services, if you have given permission
To keep our website secure and functioning correctly
To comply with legal obligations
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
Contract — to deliver services you have purchased or enquired about
Legitimate interest — to maintain website security and improve our services
Consent — for marketing communications and non-essential cookies (you may withdraw consent at any time)
Legal obligation — where required by applicable law
5. Who We Share Your Data With
We do not sell your personal data. We may share data with the following third parties only to the extent necessary to deliver our services:
WordPress & hosting provider — your data is stored on the server that hosts this website
Payment processors for processing transactions securely
Email service provider, for sending booking confirmations or newsletters
CookieYes for managing cookie consent on this website
All third parties are required to handle your data in accordance with applicable privacy law.
6. How Long We Keep Your Data
Enquiry and contact form data — up to 12 months after last contact
Client and booking records — up to 7 years, as required for financial and legal purposes
Cookie consent records — as long as required by CookieYes to demonstrate consent
Marketing data — until you withdraw consent
7. Your Rights
Under applicable data protection law (including the GDPR where relevant), you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, subject to legal retention requirements
Object to or restrict how we process your data
Withdraw consent at any time, where consent is the legal basis
Lodge a complaint with your national data protection authority
To exercise any of these rights, please contact us using the details at the top of this page.
8. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our website is secured with SSL encryption. Access to client data is restricted to ourselves and trusted service providers only.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page. We encourage you to review it periodically.
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